DESCRIPTION

Token Display System is specially designed to manage queues in places like banks, counters, reservation or booking offices and plenty more and serve every customer one at a time with order and efficiency. It helps to organize queues by providing visitors with a token number slip, which will be held by the visitor until his number has been called upon. The system works on a first in-first out basis where visitors who came first will be called in first to serve thus avoiding commotion and maintaining order. The system provides easy audio-visual means for directing customers, friendly user interface for agents to manage lines and call customers forward and a useful tool for managers to control the level of service.

FEATURES

Upon the arrival the customer goes directly to the kiosk machine and pushes a button. A printed ticket with a token number is issued to the customer. Every time the button is pressed, token numbers are printed on a series which makes sure no customers are left unattended.

Now he may just wait until he is called upon without being to wait in the queue worrying about other people overtaking them. Customers will also have an idea about the estimated waiting time for the service. If a customer is not available at the time of call, the agent can just skip the number and call upon the next token number thus avoiding waste of time.

Both audio and visual displays are used to call upon the customer calling out their ticket numbers through automated digital voice messages and also visually displaying their ticket number corresponding to the counters they will be handled in LED displays.

The system works as a stand-alone module where no software or hardware installations are required. Also one central server can handle many numbers of branches.

APPLICATION

Our system is found useful in places such as banks, railway stations, public utility offices, health care and other places. It is very efficient, low power consuming and rigid to work at all conditions.